High Risk Policy

At "NSPRE," we prioritize the security and satisfaction of our customers. To protect against fraudulent activities and ensure a safe shopping experience, we have implemented a High Risk Order Policy.

 

High Risk Order Policy Details:

 

Identification of High Risk Orders:

Orders may be marked as "High Risk" by our payment processor or merchant services provider based on various factors such as payment method, billing/shipping address discrepancies, and order value.

 

Processing High Risk Orders:

If an order is identified as high risk, it will not be processed or shipped. Our system automatically flags these orders for review.

 

Automatic Refunds:

High risk orders will be automatically canceled, and a full refund will be issued to the original method of payment. Customers will receive a notification email informing them of the cancellation and refund.

 

Customer Notification:

If your order is marked as high risk and subsequently canceled, you will be notified via email with details regarding the cancellation and the refund process. The refund will typically be processed within 5-7 business days, depending on your bank or payment provider.

 

Avoiding High Risk Status:

To reduce the likelihood of your order being marked as high risk, please ensure that your billing and shipping addresses match and that all information provided is accurate and up-to-date. Using a verified payment method and avoiding the use of proxies or VPNs during checkout can also help prevent your order from being flagged.

 

Contact Us:

If you believe your order was incorrectly marked as high risk or if you have any questions regarding this policy, please contact our customer service team.